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World Bank Interview Case Study

Registered property rights are necessary to support investment, productivity and growth. Registering property indicator examines the steps, time and cost involved in registering property. In addition, the topic also measures the quality of the land administration system in each economy. Transparency is a key element of the quality of land administration systems.  It increases the efficiency of the real estate market and eliminates asymmetrical information between users and officials with respect to services provided by the land administration. In 2013, Transparency International reported that one in five users of land services globally claimed to have paid a bribe for services such as registering a land title or obtaining updated property ownership information. Lack of transparency can also lead to land record fraud or alteration, land document forgery and multiple allocations of the same plot of land

Transparency is one of the most important tools for combating corruption—it is the basic pillar of enhancing the quality of land administration. Transparent systems strengthen public confidence in governments and facilitate substantial reductions in the cost of doing business.  As a component of its registering property indicator set, Doing Business has measured the transparency of land administration systems for the past four years. This research has focused on whether information concerning the ownership and physical location of a property is public, whether essential information on the property transfer process is made accessible, if there is an independent and specific complaint mechanism to respond to issues raised by land registry users and whether statistics on property transfers in the largest business city of an economy are published.

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Welcome to Writing Science of Delivery Case Studies!

This course is about writing "science of delivery" case studies that help us extract insights and learn from implementation processes to help practitioners address important development challenges and improve public services. It offers an orientation to the research, writing, and ethics of this type of interview-based case study. It draws on the experiences of the Princeton University Innovations for Successful Societies program and the Global Delivery Initiative.

The science of delivery begins with a simple observation. We often have a vision of the right policies or strategies for improving health, safety, and economic well-being. However, the real problem is getting things done. Even a simple policy intervention such as child vaccination requires much more than nurses and a stock of vaccine to be effective.

Case studies are a vital tool for sharing insights about the “hows" of policy implementation and institutional reform. They trace the steps taken to produce results. They show solutions and strategies practitioners have devised to address anticipated challenges and overcome unanticipated obstacles. They help us think about how to adapt approaches so that they work in different contexts.

In this course you will learn:

• The key elements of a science of delivery case study

• The qualities readers or audiences value

• The analytical functions a science of delivery case study best serves

• How to develop a research strategy

• How to plan and carry out an interview

• Strategies for handling common research challenges

• Ways to plan the writing process

• Stylistic conventions and standards that improve communication

• How to manage some common writing challenges

• Systems for complying with important ethical and legal standards

In each of the six modules, you will have an opportunity to hear from several writers, researchers, and users in a series of short videos. Reading selections provide models and introduce you to important analytical issues, stylesheets, and other useful information. Quizzes and presentations will reinforce the concepts you have learned, and allow you to develop your own case study templates and scripts.

We invite you to join us! The course is most suitable for practitioners who want to document and analyze their efforts to implement a program or build a new institution, researchers who want to trace how programs achieved results and graduate students who want an introduction to one type of case study method.

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